Understanding the drivers of the public value of e-government: Validation of a public value e-government adoption model

被引：1

作者：

Mensah, Isaac Kofi ^{[1
]}

Zeng, Guohua ^{[2
]}

Mwakapesa, Deborah Simon ^{[3
]}

机构：

[1] Fujian Jiangxia Univ, Sch Business Adm, Fuzhou, Peoples R China

[2] Jiangxi Univ Sci & Technol, Sch Econ & Management, Ganzhou, Peoples R China

[3] Jiangxi Univ Sci & Technol, Sch Civil & Surveying Engn, Ganzhou, Peoples R China

来源：

FRONTIERS IN PSYCHOLOGY | 2022年 / 13卷

关键词：

e-government; e-government services; public value; behavioral adoption; public value e-government adoption model; VALUE PERSPECTIVE; USER ACCEPTANCE; FRAMEWORK; SERVICES; RESPONSIVENESS; COLLABORATION; TRANSPARENCY; TECHNOLOGY; CHALLENGES; QUALITY;

D O I：

10.3389/fpsyg.2022.962615

中图分类号：

B84 [心理学];

学科分类号：

04 ; 0402 ;

摘要：

This study examined the factors driving the public value of e-government from the viewpoint of the Chinese people. The usage of ICT through e-government systems must generate the adequate corresponding public value that can motivate the acceptance of e-government services. The sample 517 data generated from Chinese citizens were analyzed using AMOS 23 software by undertaking the structural equation model system of analysis. The results show that constructs such as information quality, service parameters, user orientation, efficiency, openness, and responsiveness were significantly related to the public value of e-government. Additionally, the research validated that the public value of e-government has a direct influence on the behavioral intention to adopt e-government services. The managerial and practical implications of these research findings on the public value of e-government and the acceptance of e-government services are dissected meticulously.

引用

页数：16

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