Service Failures and Recovery in Tourism and Hospitality: A Practical Manual

被引：0

作者：

Karakas, Ayhan ^{[1
]}

机构：

[1] Bartin Univ, Tourism Management, Fac Econ & Adm Sci, Agdaci Campus, Bartin, Turkey

来源：

EUROPEAN JOURNAL OF TOURISM RESEARCH | 2019年 / 21卷

关键词：

D O I：

暂无

中图分类号：

F [经济];

学科分类号：

02 ;

摘要：

引用

页码：158 / 160

页数：3

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