Professional service firms (PSFs) are characterized by contingent and contested power relations among an extended group of professional peers. Studies of such firms can therefore yield important insights for the literatures on collective leadership and leader-follower relations. Yet to date PSF scholars have neglected the topic of leadership, and leadership scholars have neglected the context of PSFs. Based on 102 interviews across the consulting, accounting and legal sectors, we identify three relational processes through which professional peers co-construct collective leadership: legitimizing, negotiating and manoeuvring. We demonstrate how the relational processes taken together constitute an unstable equilibrium, both in the moment and over time, emphasizing how leadership in PSFs is inherently contested and fragile. Our model contributes to theories of collective leadership and leader-follower relations by foregrounding the power and politics that underlie collective leadership. We highlight the significance of the individual leader within the collective. We challenge assumptions concerning the binary nature of leadership and followership, by showing how colleagues may grant leadership identities to their peers without necessarily granting them leadership authority, and without claiming follower identities for themselves.
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Boston Coll, Lynch Sch Educ, 140 Commonwealth Ave, Chestnut Hill, MA 02467 USABoston Coll, Lynch Sch Educ, 140 Commonwealth Ave, Chestnut Hill, MA 02467 USA
Bottema-Beutel, Kristen
White, Rachael
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Boston Coll, Lynch Sch Educ, 140 Commonwealth Ave, Chestnut Hill, MA 02467 USABoston Coll, Lynch Sch Educ, 140 Commonwealth Ave, Chestnut Hill, MA 02467 USA
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Univ Johannesburg, Fac Hlth Sci, Dept Med Imaging & Radiat Sci, Johannesburg, South AfricaUniv Johannesburg, Fac Hlth Sci, Dept Med Imaging & Radiat Sci, Johannesburg, South Africa
Lewis, Shantel
Downing, Charlene
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Univ Johannesburg, Fac Hlth Sci, Dept Nursing, Johannesburg, South AfricaUniv Johannesburg, Fac Hlth Sci, Dept Med Imaging & Radiat Sci, Johannesburg, South Africa
Downing, Charlene
Hayre, Christopher M.
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Univ Exeter, Coll Med & Hlth, Exeter, EnglandUniv Johannesburg, Fac Hlth Sci, Dept Med Imaging & Radiat Sci, Johannesburg, South Africa
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Calif State Univ Fullerton, Dept Reading Educ, POB 6868, Fullerton, CA 92634 USACalif State Univ Fullerton, Dept Reading Educ, POB 6868, Fullerton, CA 92634 USA
Ordonez-Jasis, Rosario
Flores, Susana Y.
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Sch Readiness Early Learning Program, Pico Rivera, CA USACalif State Univ Fullerton, Dept Reading Educ, POB 6868, Fullerton, CA 92634 USA
Flores, Susana Y.
Jasis, Pablo M.
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Calif State Univ Fullerton, Dept Elementary Educ, Fullerton, CA USACalif State Univ Fullerton, Dept Reading Educ, POB 6868, Fullerton, CA 92634 USA