Service Quality Management of Scenic Spot Based on Tourists' Experience-Taking the Three Gorges Dam 5A Scenic Area for Example

被引：0

作者：

Kan Ru-Liang ^{[1
]}

Kong Ting ^{[1
]}

机构：

[1] China Three Gorges Univ, Econ & Management Coll, Yichang 443002, Peoples R China

来源：

ELEVENTH WUHAN INTERNATIONAL CONFERENCE ON E-BUSINESS | 2012年

关键词：

scenic spot; service quality; travelers' opinions;

D O I：

暂无

中图分类号：

F [经济];

学科分类号：

02 ;

摘要：

Based on the perspective of tourists, the paper takes the empirical analysis of service quality of the three gorges dam scenic spot, tries to put forward some methods to improve service quality, and provide the reference for the tourism sustainable optimization development of the three gorges dam.

引用

页码：589 / 596

页数：8