Moderating effect of optimum stimulation level on the relationship between satisfaction and revisit intention: the case of Turkish cultural tourists

被引:3
|
作者
Evren, Savas [1 ]
Evren, Emine Simsek [2 ]
Cakici, A. Celil [3 ]
机构
[1] Gumushane Univ, Fac Tourism, Dept Tourism Management, Gumushane, Turkey
[2] Mersin Univ, Social Sci Inst, Dept Tourism Management, Mersin, Turkey
[3] Mersin Univ, Fac Tourism, Dept Tourism Management, Mersin, Turkey
关键词
Optimum stimulation level; Novelty seeking; Cultural tourism; Satisfaction; Revisit intention; SENSATION-SEEKING; NOVELTY-SEEKING; VARIETY-SEEKING; DESTINATION IMAGE; HERITAGE SITES; EXPERIENCE; LOYALTY; SEGMENTATION; BEHAVIOR; RISK;
D O I
10.1108/IJCTHR-03-2019-0052
中图分类号
F [经济];
学科分类号
02 ;
摘要
Purpose The purpose of this study is to determine the optimum stimulation levels (OSLs) of cultural tourists within the context of their novelty seeking tendencies and to determine whether their OSLs have a moderating effect on the relationship between their satisfaction and revisit intentions. Design/methodology/approach To collect data, an online survey was conducted for Turkish cultural tourists (n= 563) in May 2018, and the data were analysed with PROCESS by Hayes. Findings The study's findings demonstrated that Turkish cultural tourists were high-level novelty seekers and that novelty seeking has a moderating effect on the relationship between their satisfaction and short-term revisit intentions. Originality/value This study contributes to the literature by revealing the moderator effect of novelty seeking tendency on the relationship between satisfaction and revisit intention within the scope of cultural tourism, which has not been examined before.
引用
收藏
页码:681 / 695
页数:15
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