Structuring business engineering knowledge - Reference solution and application

Knowledge portals aim to provide users with all necessary knowledge via uniform, Web-based interfaces. Heterogeneous sources must be selected and integrated in accordance with user interests in order to ensure optimal support for the individual user's processes. An important prerequisite for achieving this is the development of a fundamental knowledge structure. This paper deals with knowledge structuring in the field of Business Engineering. Business Engineering manages the execution of transformation projects by the use of procedure models, methods and tools. We present a notification which allows the description of knowledge objects as well as relationships between them and with structural data. For the field of knowledge on solutions and projects we provide a reference data structure which categorizes knowledge objects. This reference solution is used within a application. It involves a realization at the software company SAP, which has used the reference model for structuring project knowledge.