E-Government Success: Just a Matter of Technology?

The new developments in Information and Communication Technologies along with the growth of mobile communication have developed new ways of interaction between the governments and the citizens. More and more governments are using information and communication technology especially Internet or web-based network, to provide services between government agencies and citizens, businesses, employees and other nongovernmental agencies. In a period of financial crisis we have less and less time at disposition. The new possibilities offered by Information and Communication Technologies give government chances to rethink strategies and ways of working providing services for citizens and businesses. In this world in a continuous changing, the state must recognize the importance of fulfilling the new needs and expectations of the citizens in opposition with the reality of reduced budgets. While the literature is not as robust as we would like to see, many articles are talking only about positive impact of eGovernment and less on difficulties or misconceptions, especially in financial crisis period.