Measuring the Operation Performance of Unattended Convenience Store Using a Two-stage SBM Method

被引：0

作者：

Shuai, Yuhong ^{[1
]}

Liu, Tingting ^{[2
]}

Chen, Xudong ^{[2
]}

Yao, Liming ^{[2
]}

机构：

[1] Southwest Jiaotong Univ, Sch Transportat & Logist, Chengdu 610031, Peoples R China

[2] Sichuan Univ, Business Sch, Chengdu 610064, Peoples R China

来源：

PROCEEDINGS OF THE THIRTEENTH INTERNATIONAL CONFERENCE ON MANAGEMENT SCIENCE AND ENGINEERING MANAGEMENT, VOL 1 | 2020年 / 1001卷

基金：

中国博士后科学基金; 中国国家自然科学基金;

关键词：

Unattended convenience store; Operation performance; Two-stage SBM; CORPORATE SOCIAL-RESPONSIBILITY; FINANCIAL PERFORMANCE; RETAILERS;

D O I：

10.1007/978-3-030-21248-3_13

中图分类号：

TP18 [人工智能理论];

学科分类号：

081104 ; 0812 ; 0835 ; 1405 ;

摘要：

This paper focuses on measuring the operation performance of unattended convenience stores, which is divided into two stages: economic sub-system and social sub-system. The approach, two-stage SBM model, is applied to evaluate the overall efficiency and sub-system efficiency of 33 unattended convenience stores in Chain. The main findings are: 1. The overall performance value is relatively low and fluctuates greatly, in which the economic is generally low while the social is slightly higher. 2. The two-stage SBM method has a stronger discriminating power than conventional black box method and identifies problems more accurately.

引用

页码：184 / 197

页数：14

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