A Text Mining-Based Review of Cause-Related Marketing Literature

被引:105
|
作者
Guerreiro, Joao [1 ]
Rita, Paulo [1 ]
Trigueiros, Duarte [2 ]
机构
[1] ISCTE Univ Inst Lisbon, Business Res Unit BRU IUL, Lisbon, Portugal
[2] Univ Macau, Macau, Peoples R China
关键词
Cause-related marketing; Text mining; Topic models; CORPORATE SOCIAL-RESPONSIBILITY; CONSUMER CHOICE; FIRM SIZE; IDENTITY; BUSINESS; CSR; RESPONSES; STRATEGY; INDUSTRY; COMPANY;
D O I
10.1007/s10551-015-2622-4
中图分类号
F [经济];
学科分类号
02 ;
摘要
Cause-related marketing (C-RM) has risen to become a popular strategy to increase business value through profit-motivated giving. Despite the growing number of articles published in the last decade, no comprehensive analysis of the most discussed constructs of cause-related marketing is available. This paper uses an advanced Text Mining methodology (a Bayesian contextual analysis algorithm known as Correlated Topic Model, CTM) to conduct a comprehensive analysis of 246 articles published in 40 different journals between 1988 and 2013 on the subject of cause-related marketing. Text Mining also allows quantitative analyses to be performed on the literature. For instance, it is shown that the most prominent long-term topics discussed since 1988 on the subject are "brand-cause fit", "law and Ethics", and "corporate and social identification", while the most actively discussed topic presently is "sectors raising social taboos and moral debates". The paper has two goals: first, it introduces the technique of CTM to the Marketing area, illustrating how Text Mining may guide, simplify, and enhance review processes while providing objective building blocks (topics) to be used in a review; second, it applies CTM to the C-RM field, uncovering and summarizing the most discussed topics. Mining text, however, is not aimed at replacing all subjective decisions that must be taken as part of literature review methodologies.
引用
收藏
页码:111 / 128
页数:18
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