Study on Evaluation and Training of Communication Ability between Doctors and Patients among Clinical Medical Postgraduates in Higher Medical Education

Objective Through the comprehensive evaluation of doctor-patient communication ability of the clinical medical postgraduates in all grades of medical colleges and universities, it provides a basis for the cultivation and promotion of better communication ability between doctors and patients in clinical medicine postgraduates. Methods By using RSR method and cluster analysis method synthetically evaluates and analyzes the communication ability of medical postgraduates in three grades of three medical colleges and universities in Shandong province. Results The average score of communication ability between doctors and patients in clinical medicine postgraduate is 3.875. In the RSR analysis and cluster analysis, the proportion of "poorer" and "poorest" clinical medicine postgraduates is 17.1% and 8.3% respectively. Conclusion Part of the clinical medical postgraduates doctor-patient communication ability are still need to be improved. The colleges should focus on the links of communication feedback and environmental perception, to strengthen the training of the doctor-patient communication ability of clinical medical postgraduates.