Fuzzy Knowledge for Agent Oriented Knowledge Management in E-Commerce

被引：1

作者：

Liu, Wei Long ^{[1
]}

Zhang, Xin ^{[2
]}

Jin, Fang ^{[3
]}

机构：

[1] Shandong Normal Univ, Sch Econ Management, Jinan 250014, Peoples R China

[2] Shandong Econom Univ, Sch Informat Management, Jinan 250014, Peoples R China

[3] Shandong Econom Univ, Inst Math & Econom, Jinan 250014, Peoples R China

来源：

FIFTH INTERNATIONAL CONFERENCE ON FUZZY SYSTEMS AND KNOWLEDGE DISCOVERY, VOL 5, PROCEEDINGS | 2008年

关键词：

agent; Knowledge management; e-commerce; fuzzy ontology;

D O I：

10.1109/FSKD.2008.533

中图分类号：

TP18 [人工智能理论];

学科分类号：

081104 ; 0812 ; 0835 ; 1405 ;

摘要：

Knowledge management plays important role for personalized service in e-commerce. However, the incompleteness of knowledge has degraded knowledge collaboration in the context of e-commerce. This paper has addressed issues of knowledge acquisition for servicing user with needed information and product through agent technology and fuzzy ontology. Seller agent and buyer agent was constructed in this paper, which solve knowledge acquisition and utilization. In the end, the framework of knowledge management has been implemented to cut out knowledge application, and validation of the framework was verified by related empirical data.

引用

页码：175 / +

页数：2

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