A framework for monitoring rework in building projects

The construction industry is project-based, and design and construction transactions within projects are generally separated. Effectively balancing the diverse interests of multiple stakeholders (e.g. clients, consultants, constructors) along with efficiently managing multiple risks across various project interfaces is a challenging task. Rework often arises from the unnecessary efforts of redoing/rectifying incorrectly implemented processes or activities. In poorly managed construction projects, rework can significantly impact the time, cost and quality performance. Thus, from a business sustainability perspective of constructors, the control of rework is a great concern. A pilot study on the effective management of rework in construction projects was recently launched to address this concern. The research methods of this study exercise include (a) focused interviewing and questionnaire surveying of various experts and experienced persons in the Hong Kong construction industry and (b) conducting some case studies. The main focus areas of this study are (i) to identify the common root causes of significant rework items and (ii) to develop suitable structured frameworks for effective rework control and management. This paper presents (a) an interim summary of relevant findings from this study that relate to rework management in building construction projects; and (b) a proposed framework for monitoring rework in tall building works.