Information seeking on the Web: Effects of user and task variables

被引:65
|
作者
Kim, KS [1 ]
机构
[1] Univ Wisconsin, Sch Lib & Informat Studies, Madison, WI 53706 USA
关键词
D O I
10.1016/S0740-8188(01)00081-0
中图分类号
G25 [图书馆学、图书馆事业]; G35 [情报学、情报工作];
学科分类号
1205 ; 120501 ;
摘要
This study investigates how cognitive style (field dependence vs. field independence), online database search experience (novice vs. experienced searchers), and task type (known-item vs. subject search tasks) influence users' search behavior on the Web. Forty-eight undergraduate students participated in this study. The participants were divided into four groups according to cognitive style and online database search experience. Each participant searched for information on a university Web site to complete two differing search tasks. The time spent and the number of nodes visited in retrieving information were used to measure users' search performance. The choice of navigation tools was examined to determine users' search and navigational style. It was found that online search experience and cognitive style interacted and influenced search performance, as well as navigational style. Online search experience also interacted with task type to influence navigational style and the number of nodes visited. The article concludes with suggestions for improving Web interfaces and Web-user training programs. (C) 2001 Elsevier Science Inc. All rights reserved.
引用
收藏
页码:233 / 255
页数:23
相关论文
共 50 条
  • [1] Identifying task variables in Web information seeking
    Kim, Jeonghyun
    [J]. CANADIAN JOURNAL OF INFORMATION AND LIBRARY SCIENCE-REVUE CANADIENNE DES SCIENCES DE L INFORMATION ET DE BIBLIOTHECONOMIE, 2005, 29 (03): : 377 - 377
  • [2] Women seeking health information: Distinguishing the Web user
    Warner, Dorothy
    Procaccino, J. Drew
    [J]. JOURNAL OF HEALTH COMMUNICATION, 2007, 12 (08) : 787 - 814
  • [3] Task, Information Seeking Intentions, and User Behavior: Toward A Multi-level Understanding of Web Search
    Liu, Jiqun
    Mitsui, Matthew
    Belkin, Nicholas J.
    Shah, Chirag
    [J]. PROCEEDINGS OF THE 2019 CONFERENCE ON HUMAN INFORMATION INTERACTION AND RETRIEVAL (CHIIR'19), 2019, : 123 - 132
  • [4] Implications of user characteristics in information seeking on the World Wide Web
    Kim, KS
    [J]. INTERNATIONAL JOURNAL OF HUMAN-COMPUTER INTERACTION, 2001, 13 (03) : 323 - 340
  • [5] Reconciling information-seeking behavior with search user interfaces for the Web
    Rose, DE
    [J]. JOURNAL OF THE AMERICAN SOCIETY FOR INFORMATION SCIENCE AND TECHNOLOGY, 2006, 57 (06): : 797 - 799
  • [6] Task as a Context of Information Seeking: An Investigation of Daily Life Tasks on the Web
    Kim, Jeonghyun
    [J]. LIBRI, 2008, 58 (03): : 172 - 181
  • [7] The effects of menu design on information-seeking performance and user's attitude on the World Wide Web
    Yu, BM
    Roh, SZ
    [J]. JOURNAL OF THE AMERICAN SOCIETY FOR INFORMATION SCIENCE AND TECHNOLOGY, 2002, 53 (11): : 923 - 933
  • [8] User information seeking behavior in a medical Web portal environment: A preliminary study
    Zhang, DM
    Zambrowicz, C
    Zhou, H
    Roderer, NK
    [J]. JOURNAL OF THE AMERICAN SOCIETY FOR INFORMATION SCIENCE AND TECHNOLOGY, 2004, 55 (08): : 670 - 684
  • [9] Task and user effects on reading patterns in information search
    Cole, Michael J.
    Gwizdka, Jacek
    Liu, Chang
    Bierig, Ralf
    Belkin, Nicholas J.
    Zhang, Xiangmin
    [J]. INTERACTING WITH COMPUTERS, 2011, 23 (04) : 346 - 362
  • [10] THE EFFECTS OF TEST ANXIETY AND TASK VARIABLES ON PREDECISIONAL INFORMATION SEARCH
    NICHOLSHOPPE, KT
    BEACH, LR
    [J]. JOURNAL OF RESEARCH IN PERSONALITY, 1990, 24 (02) : 163 - 172