Adoption of SCRUM for Software Development Projects: An Exploratory Case Study from the ICT Industry

Agile process models are aimed to improve the track record of software development projects - but in literature and in daily project work there is a broad debate of the usage of agile project management methods. Despite initial positive results in practice, the conditions, possibilities and effects of agile process models are discussed controversial. In this paper, the adoption of agile project management models has been investigated in terms of an exploratory case study for a business intelligence development project in the ICT industry. In this case study the adoption of SCRUM as agile project management method was analyzed and evaluated. The results and experience gained from the method adoption are discussed. General and SCRUM-specific implementation proposals for the practical application were derived. These recommendations serve as a support in the introduction of agile process models in other similar projects situations.