This study focused on combining both the group- and individual-level analyses in studying a collaborative activity in technology-enhanced interactions in a higher education setting. The aim was to make visible, with empirical examples, the quality of the students' web-based discussions and trace the route for shared understanding. By quantifying various communicative functions, the analysis provided general knowledge on the quality and purpose of the discussion in the group and highlighted the different functional positions each student had within the group. However, only a detailed interpretative analysis of the relationships between specific thematic contents, communicative functions, and the collaborative features of the discussion, in the temporal frame, made it possible to trace and gain a deeper understanding of the true acts of collaboration. It also highlighted the individual participants' different participatory and discursive positions in the different phases of the task. Over the study, it became evident that any attempts to define a collaborative activity from either the group's or individual's perspective would only result in a partial interpretation of the collaborative enterprise.