The Effects of Top Management Support on Information System Success: Manufacturing Industry Cases

被引：0
|
作者：
Chen, Xiao Chun [1 ]
Zhao, Zhao [1 ]
Wang, Yun Feng [1 ]
机构：
[1] Hebei Univ Technol, Sch Management, Tianjin, Peoples R China
来源：
MECHATRONICS AND APPLIED MECHANICS, PTS 1 AND 2 | 2012年 / 157-158卷
关键词：
top management support; information system success; case study; manufacturing industry; ENTERPRISE SYSTEMS;
D O I：
10.4028/www.scientific.net/AMM.157-158.344
中图分类号：
TM [电工技术]; TN [电子技术、通信技术];
学科分类号：
0808 ; 0809 ;
摘要：
Top management support (TMS) is one of critical success factors of information systems. However, prior research had no agreement on the contents, forms and roles of TMS. Especially, studies conducted in Chinese manufacturing industry context were scarce. This paper constructed a model to describe the effects of TMS on information systems success and the reactions. Following multi-case study approach, it collected the qualitative data from eleven manufacturing enterprises, and nine of which were got together through interviewing the ClOs. As result, the conceptual model was supported. The findings have significant meanings for practice.
引用
收藏
页码：344 / 348
页数：5
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