Mentors, supervisors and role models: do they reduce the effects of psychological contract breach?

被引:74
|
作者
Zagenczyk, Thomas J. [1 ]
Gibney, Ray [2 ]
Kiewitz, Christian [3 ]
Restubog, Simon Lloyd D. [4 ]
机构
[1] Clemson Univ, Clemson, SC 29634 USA
[2] Penn State Univ, Harrisburg, PA USA
[3] Univ Dayton, Dayton, OH 45469 USA
[4] Univ New S Wales, Sydney, NSW 2052, Australia
关键词
PERCEIVED ORGANIZATIONAL SUPPORT; RECIPROCATION; CONSEQUENCES; VIOLATION; OUTCOMES; IMPACT; WORK;
D O I
10.1111/j.1748-8583.2009.00097.x
中图分类号
F24 [劳动经济];
学科分类号
020106 ; 020207 ; 1202 ; 120202 ;
摘要
Psychological contract breach has become a significant problem for many organisations in today's business environment because it fosters a belief within employees that the organisation does not support them. Accordingly, we examine whether organisations can diminish the negative impact of psychological contract breach on perceived organisational support (POS) by providing employees with mentors, supportive supervisors and role models. In Study 1, we found that mentor relationships moderated the relationship between psychological contract breach and POS six months later. In Study 2, we showed that mentor relationships and supervisor support reduced the negative impact of contract breach on POS. Contrary to expectations, employees who maintained relationships with role models reported lower levels of POS in response to psychological contract breach than those employees who reported that they did not have role models in their organisations. Implications for research and practice are discussed.
引用
收藏
页码:237 / 259
页数:23
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