Features Related to Patient Portal User Satisfaction: N-Gram-Based Analysis of Users' Feedback

被引：0
|
作者：
Al-Ramahi, Mohammad [1 ]
Wahbeh, Abdullah [2 ]
Noteboom, Cherie [3 ]
机构：
[1] Indiana Univ East, Hayes Hall 255J, Richmond, IN 47374 USA
[2] Slippery Rock Univ PA, 1 Morrow Way, Slippery Rock, PA 16057 USA
[3] Dakota State Univ, 820 N Washington Ave, Madison, SD 57042 USA
来源：
SIGMIS-CPR'18: PROCEEDINGS OF THE 2018 ACM SIGMIS CONFERENCE ON COMPUTERS AND PEOPLE RESEARCH | 2018年
关键词：
D O I：
暂无
中图分类号：
TP [自动化技术、计算机技术];
学科分类号：
0812 ;
摘要：
引用
收藏
页码：152 / 152
页数：1
相关论文
共 9 条
  • [1] Discovering Patient Portal Features Critical to User Satisfaction: A Systematic Analysis
    Wahbeh, Abdullah
    Abdel-Rahman , Mohammad
    Noteboom, Cherie
    Nasralah, Tareq
    PROCEEDINGS OF THE 52ND ANNUAL HAWAII INTERNATIONAL CONFERENCE ON SYSTEM SCIENCES, 2019, : 854 - 862
  • [2] Estimation method of user satisfaction using N-gram-based dialog history model for spoken dialog system
    Hara, Sunao
    Kitaoka, Norihide
    Takeda, Kazuya
    LREC 2010 - SEVENTH INTERNATIONAL CONFERENCE ON LANGUAGE RESOURCES AND EVALUATION, 2010, : 78 - 83
  • [3] Detecting Duplicate Bug Report Using Character N-Gram-Based Features
    Sureka, Ashish
    Jalote, Pankaj
    17TH ASIA PACIFIC SOFTWARE ENGINEERING CONFERENCE (APSEC 2010), 2010, : 366 - 374
  • [4] Context-and data-driven satisfaction analysis of user interface adaptations based on instant user feedback
    Yigitbas, Enes
    Hottung, André
    Rojas, Sebastian Mansfield
    Anjorin, Anthony
    Sauer, Stefan
    Engels, Gregor
    Proceedings of the ACM on Human-Computer Interaction, 2019, 3 (EICS)
  • [5] Can feedback nudges enhance user satisfaction? Kano analysis for different eco-feedback nudge features in a smart home app
    Michelle Berger
    Henner Gimpel
    Feline Schnaak
    Linda Wolf
    Electronic Markets, 2025, 35 (1)
  • [6] What the Patient Wants: An Analysis of Radiology-Related Inquiries From a Web-Based Patient Portal
    Mervak, Benjamin M.
    Davenport, Matthew S.
    Flynt, Kelsey A.
    Kazerooni, Ella A.
    Weadock, William J.
    JOURNAL OF THE AMERICAN COLLEGE OF RADIOLOGY, 2016, 13 (11) : 1311 - 1318
  • [7] Perceptions of Quality of Care Among Users of a Web-Based Patient Portal: Cross-sectional Survey Analysis
    Lear, Rachael
    Freise, Lisa
    Kybert, Matthew
    Darzi, Ara
    Neves, Ana Luisa
    Mayer, Erik K.
    JOURNAL OF MEDICAL INTERNET RESEARCH, 2022, 24 (11)
  • [8] Lexicon-based Twitter sentiment analysis for vote share prediction using emoji and N-gram features
    Bansal B.
    Srivastava S.
    International Journal of Web Based Communities, 2019, 15 (01) : 85 - 99
  • [9] A multivariable analysis of patient dental satisfaction and oral health-related quality-of-life. A cross-sectional study based on DVSS and OHIP-14
    Ayala-Luis, Joselyn
    Johansson, Veronica
    Sampogna, Francesca
    Axtelius, Bjorn
    Soderfeldt, Bjorn
    ACTA ODONTOLOGICA SCANDINAVICA, 2014, 72 (03) : 187 - 193
1