Risk Analysis of E-tourism Service Supply Chain

被引：0
|
作者：
Qin, Jin [1 ]
Zhang, Lu [1 ]
机构：
[1] Univ Sci & Technol China, Sch Management, Hefei 230026, Anhui, Peoples R China
来源：
59TH ANNUAL RELIABILITY AND MAINTAINABILITY SYMPOSIUM (RAMS) | 2013年
关键词：
E-tourism; risk analysis; supply chain; MANAGEMENT; TERRORISM; DEMAND;
D O I：
暂无
中图分类号：
T [工业技术];
学科分类号：
08 ;
摘要：
E-tourism is becoming more popular in both developed and developing countries. With the involvement of multiple service enterprises, and the intangible, heterogeneous characteristics of e-service, the E-tourism service supply chain faces a number of risks that need to be mitigated or averted. In this paper, risks of E-tourism service supply chain are analyzed in detail from the business process point of view. A risk categorization scheme is proposed, which includes online travel agencies' endogenous risks, service supply chain's internal risks and external environmental risks. We also briefly discuss risk management method according to the proposed categorization.
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页数：5
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