Gamification of Knowledge Sharing Practices: A Proposed Conceptual Framework for Organizational Learning

Through organizational learning, knowledge sharing plays a pivotal role in elevating individual expertise and know-hows up to a more collective, organizational knowledge. An organizational learning starts off from its members and the level of learning is found to have a direct relationship with the degrees of their involvement in a wide range of organizational practice (Spender, 1996). In particular, the introduction of game design elements in these various activities is known to improve both the effectiveness and efficiency of the learning (Deterding et al, 2011). This paper incorporates the concept of gamification into the domain of knowledge management, with the help of 'gamified knowledge sharing practices'. Our research findings are expected to take organizational learning to the next level by providing a theoretical framework leveraging game mechanics to target employee motivations/drives.