What is the leanness level of your organisation in lean transformation implementation? An integrated lean index using ANP approach

被引:81
|
作者
Wong, Wai Peng [1 ]
Ignatius, Joshua [2 ]
Soh, Keng Lin [1 ]
机构
[1] Univ Sains Malaysia, Sch Management, Minden 11800, Penang, Malaysia
[2] Univ Sains Malaysia, Sch Math, Minden 11800, Penang, Malaysia
关键词
lean; performance; analytical network process; socio-technical; ANALYTIC NETWORK PROCESS; PROJECT SELECTION; PERFORMANCE; SYSTEMS; PERSPECTIVE; ENVIRONMENT; FRAMEWORK; WORK;
D O I
10.1080/09537287.2012.674308
中图分类号
T [工业技术];
学科分类号
08 ;
摘要
We develop a lean index to assess the leanness level of the organisation in sustaining lean transformation. This lean index' is developed from theory, and is quantified using a multi-criteria approach i.e., analytic network process (ANP). This index provides a useful measure for sustainable lean performance because it adopts a holistic approach of performance measurement based on the socio-technical perspective which considers the interdynamics of human, system and technology.
引用
收藏
页码:273 / 287
页数:15
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