INTEGRATED MANAGEMENT MODEL OF THE CORPORATE DIGITAL FORENSIC INVESTIGATION

Metrics of the key performances indicators (KPIs) should be established into corporate digital forensic (DF) investigation process management to encourage performances effectiveness and efficiency improvement. The KPIs should lead to a quantitative assessment of gains in the DF investigation objectives, such as creating proved digital evidence (DE), reducing costs and DF investigation cycle time, etc. The KPIs metrics should address alignment with DF principles and standard operating procedures (SOP), forensic and legal requirements, digital evidence (DE) quality, stakeholder satisfaction and digital evidence legal admissibility. As a tool for quality improvement of the DF investigation processes, the KPIs metrics should be well defined and understood, and introduced by all stakeholders in the DF investigation process. The authors of this article suggested an integrated model of the corporate DF investigation management process. The model includes key activities, resources, performances objectives, risks and the KPIs metric. It is relevant for the development and management of the effective corporate DF investigation processes.