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Management humor: Asset or liability?

被引：22
|
作者：
Wood, Robert E. [1 ]
Beckmann, Nadin [2 ]
Rossiter, John R. [3 ]
机构：
[1] Univ Melbourne, Org Psychol, Melbourne Business Sch, Melbourne, Vic 3053, Australia
[2] Univ Durham, Sch Educ, Durham DH1 3HP, England
[3] Univ Wollongong, Mkt, Wollongong, NSW 2522, Australia
来源：
ORGANIZATIONAL PSYCHOLOGY REVIEW | 2011年 / 1卷 / 04期
关键词：
managerial humor; cognitive-affective variables; communication; persuasion; problem solving; creativity; HIGH-ELABORATION; POSITIVE AFFECT; PERSONALITY; LAUGHTER; MOOD; PERSUASION; JOKING; SENSE; MODEL;
D O I：
10.1177/2041386611418393
中图分类号：
B849 [应用心理学];
学科分类号：
040203 ;
摘要：
Should managers deliberately employ humor to persuade and motivate staff? A framework is presented for analyzing the role of humor in managerial communications. The framework includes the presenter, recipient, message, and medium and elaborates cognitive and emotional reactions to humor by recipients. The framework is applied to analyses of the likely impacts of humor in problem solving and creativity. Facilitators and constraints for the effects of humor in managerial communications are discussed.
引用
收藏
页码：316 / 338
页数：23
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