Developing an Intelligent Agent for Managing Web 2.0 Servicesl

The enormous amount of editing applications in Wiki has led to management problems of efficiency, accuracy, and convenience for Wiki administrators. This study therefore developed an intelligent agent system based on web 3.0, namely, the evaluation agent system (EAS), to solve these problems. The EAS included three systems; since the RBES was central to the EAS, empirical data were collected to examine the effectiveness of the ROES. The findings revealed that, compared to the conventional approach, the participants spent less time to finish their tasks and completed their tasks more accurately in the ROES. Moreover, the participants were more satisfied with the ROES than with the conventional approach with regard to convenience. (C) 2012 Published by Elsevier B.V. Selection and peer review under responsibility of Information Engineering Research Institute