Opinion Mining and Sentiment Analysis in Social Media: Challenges and Applications

被引:5
|
作者
Zhang, Wenping [1 ]
Xu, Mengna [2 ]
Jiang, Qiqi [3 ]
机构
[1] Renmin Univ China, Sch Informat, Beijing, Peoples R China
[2] Hangzhou Normal Univ, Sch Econ & Management, Hangzhou, Peoples R China
[3] Copenhagen Business Sch, Frederiksberg, Denmark
关键词
Opinion mining and sentiment analysis; Social media; Business applications; MUTUAL INFORMATION;
D O I
10.1007/978-3-319-91716-0_43
中图分类号
TP3 [计算技术、计算机技术];
学科分类号
0812 ;
摘要
It is a widely accepted truth there are great values embedded in the opinion and sentiment expressed by users on social media platforms. Nowadays, it is quite common for researchers or engineers to adopt opinion mining and sentiment analysis techniques to extract enriched emotional information from online text content. However, given the characteristics of social media, such as dynamic, short, informal and context dependent, applying general opinion mining and sentiment analysis techniques originally designed for static long text corpora would lead to serious bias. In many applications, even research that not specialized in opinion mining and sentiment analysis, this problem is ignored unintentionally or unintentionally. Such ignorance may contribute the failure of some designs or unexplainable results. In this paper, we summarized these challenges in social media sentiment analysis. Some potential solutions for these challenges are also discussed. Finally, we also introduced several state-of-the-art techniques in social media sentiment analysis.
引用
收藏
页码:536 / 548
页数:13
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