HOW COMMUNICATION IMPACTS ON THE DEVELOPMENT OF TRANSACTIVE MEMORY SYSTEM IN TASK-TEAMS?

被引：0
|
作者：
Yang, Yonglin [1 ]
Liu, Yanping [1 ]
Tang, Fangcheng [1 ]
机构：
[1] Beijing Jiaotong Univ, Sch Econ & Management, Beijing 100044, Peoples R China
来源：
ICEIS 2011: PROCEEDINGS OF THE 13TH INTERNATIONAL CONFERENCE ON ENTERPRISE INFORMATION SYSTEMS, VOL 2 | 2011年
关键词：
Transactive memory system; Communication; Team; MEMBER FAMILIARITY; GROUP-PERFORMANCE; KNOWLEDGE; BENEFITS;
D O I：
暂无
中图分类号：
TP [自动化技术、计算机技术];
学科分类号：
0812 ;
摘要：
This study examined the effect of different communication modalities on the development of transactive memory systems (TMSs) in task-teams. We propose that development of TMSs to meet different expertise and knowledge demands is dependent on communication context and modes. Findings suggest that in task teams, informal communication context, face-to-face (FTF) and non-face-to-face (non-FTF) communication modes are positively related to the development of TMS. The results also show that the effect of communication context and modes on TMS development is moderated by prior familiarity among team members. Furthermore, TMS is positively related to team performance. Finally, theoretical and managerial implications are discussed.
引用
收藏
页码：451 / 454
页数：4
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