KNOWLEDGE MANAGEMENT INITIATIVES: A METHODOLOGY FOR THE IMPLEMENTATION OF A KNOWLEDGE ACADEMY

被引:0
|
作者
Almeida, Ana Carina [1 ]
Teixeira, Leonor [2 ]
Au-Yong-Oliveira, Manuel [3 ]
机构
[1] Univ Aveiro, DEGEIT, Aveiro, Portugal
[2] Univ Aveiro, IEETA GOVCOPP DEGEIT, Aveiro, Portugal
[3] Univ Aveiro, GOVCOPP DEGEIT, Aveiro, Portugal
关键词
knowledge management; capture knowledge; knowledge transfer; knowledge academy; implementation methodology;
D O I
暂无
中图分类号
G40 [教育学];
学科分类号
040101 ; 120403 ;
摘要
A big concern in seeking to understand the importance of knowledge management initiatives within organizations is shown by the wide range of existing literature. This paper aims to present the relevant information on how to implement a knowledge academy within industrial organizations, the main goal being to reflect on what are the best practices on knowledge capture and transfer. First, a framework on knowledge management to support the problem contextualization and objectives regarding knowledge initiatives is presented. Next, a knowledge academy will be implemented in an industrial company following some good practices reported in the literature. Finally, and based on the experience of implementing this project, a knowledge academy methodology to capture and transfer critical knowledge, detailing the best practices in each implementation phase is proposed and detailed. The results revealed the importance of having a structured plan and guidelines aligned with the overall organizational strategy. In fact, this alignment is the key to the efficiency and effectiveness of knowledge management initiatives.
引用
收藏
页码:7867 / 7875
页数:9
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