We're all in this together ... except for you: The effects of workload, performance feedback, and racial distance on helping behavior in teams

被引：11

作者：

Triana, Maria del Carmen ^{[1
]}

Porter, Christopher O. L. H. ^{[2
]}

DeGrassi, Sandra W. ^{[3
]}

Bergman, Mindy ^{[4
]}

机构：

[1] Univ Wisconsin, Dept Management, Wisconsin Sch Business, Madison, WI 53715 USA

[2] Indiana Univ, Kelley Sch Business, Indianapolis, IN 46204 USA

[3] Univ Houston Downtown, Dept Management, Houston, TX USA

[4] Texas A&M Univ, Dept Psychol, College Stn, TX 77843 USA

来源：

JOURNAL OF ORGANIZATIONAL BEHAVIOR | 2013年 / 34卷 / 08期

关键词：

teams; helping behavior; racial distance; causal attributions; diversity; team diversity; MEASURING CAUSAL ATTRIBUTIONS; DEEP-LEVEL DIVERSITY; DEMOGRAPHIC DIVERSITY; RELATIONAL DEMOGRAPHY; SELF-CATEGORIZATION; SOCIAL IDENTITY; PEER RESPONSES; BACKING; CONTEXT; IMPACT;

D O I：

10.1002/job.1842

中图分类号：

F [经济];

学科分类号：

02 ;

摘要：

We draw from social categorization theory and the actor-observer hypothesis to extend previous research regarding receiving high levels of help from team members. Specifically, we explore how a team member's performance feedback on how they handled a disproportionately heavy share of the team's workload and how their racial distance from the rest of their teammates affect the amount of helping that person receives from their teammates. Results from a laboratory study in which 79 teams worked on a computerized, decision-making task demonstrated a three-way interaction between workload, performance feedback, and the racial distance between the feedback recipient and the rest of their teammates. Racially distant negative feedback recipients who had a disproportionately heavy share of their team's workload received less help from teammates than their racially similar counterparts. Copyright (c) 2012 John Wiley & Sons, Ltd.

引用

页码：1124 / 1144

页数：21