G2C e-government: Shanghai social security and citizen services

被引：0
|
作者：
Zhang, Pengzhu [1 ]
Xu, Fangfang [1 ]
Jiang, Luquan [1 ]
Ge, Ruyi [1 ]
机构：
[1] Shanghai Jiao Tong Univ, Aetna Sch Management, Shanghai 200052, Peoples R China
来源：
Seventh International Conference on Electronic Commerce, Vols 1 and 2, Selected Proceedings | 2005年
关键词：
digital government; public services; process reengineering;
D O I：
暂无
中图分类号：
F [经济];
学科分类号：
02 ;
摘要：
Digital government strategy has been carried out in many countries as a means of improving the quality of public services. This article studies the Shanghai social security and citizen services system to explain the major advantages of digital government and specifies the Medicare subsystem of the system to illustrate the process reengineering involved in digital government programs.
引用
收藏
页码：558 / 563
页数：6
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