Conflict Analysis in Commercial Off-The-Shelf (COTS) Based Development

被引:0
|
作者
Ibrahim, Hamdy [1 ]
Wanyama, Tom [1 ]
Eberlein, Armin [2 ]
Far, Behrouz H. [1 ]
机构
[1] Univ Calgary, Dept Elect & Comp Engn, Calgary, AB T2N 1N4, Canada
[2] Amer Univ Sharjah, Dept Comp Sci & Engn, Sharjah, U Arab Emirates
关键词
Conflict Analysis; Conflict Resolution; COTS evaluation and selection; Negotiation;
D O I
暂无
中图分类号
TP31 [计算机软件];
学科分类号
081202 ; 0835 ;
摘要
COTS-based development (CBD) in particular the evaluation and selection of COTS candidates is a challenging task. One major challenge is the possible conflict between stakeholders, which can occur during the evaluation and selection of COTS products. This conflict is inevitable since stakeholders have different needs and preferences. In this paper, a conflict analysis method for identifying conflicts during the definition of evaluation criteria and the elicitation of stakeholders' preferences towards these criteria is proposed. Identifying conflicts at these two early stages helps to save or reduce time, effort, and resources required to resolve them at COTS selection decision stage, to understand rational behind these conflicts, and better managing them. A software tool that supports the proposed method is developed. A case study is conducted to demonstrate how the method and its tool are used to identify conflicts.
引用
收藏
页码:686 / 691
页数:6
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