Revisiting contemporary issues in B2B marketing: It's not just about artificial intelligence

被引:9
|
作者
Prior, Daniel D. [1 ]
Keranen, Joona [2 ,3 ]
机构
[1] Cranfield Univ, Ctr Strateg Mkt & Sales, Bedford MK43 0AL, England
[2] RMIT Univ, Grad Sch Business & Law, 379-405 Russell St, Melbourne, Vic 3000, Australia
[3] LUT Univ, Sch Business & Management, Yliopistonkatu 34, Lappeenranta 53850, Finland
来源
AUSTRALASIAN MARKETING JOURNAL | 2020年 / 28卷 / 02期
基金
欧洲研究理事会;
关键词
Buyer-supplier; Solutions; Knowledge intensive; Capital goods; VALUE CO-CREATION; BUYER-SUPPLIER RELATIONSHIPS; BUSINESS MARKETS; RELATIONSHIP MANAGEMENT; CUSTOMER SOLUTIONS; THEORETICAL PERSPECTIVES; INTERFIRM RELATIONSHIPS; CITIZENSHIP BEHAVIOR; VALUE PROPOSITIONS; CHAIN MANAGEMENT;
D O I
10.1016/j.ausmj.2019.09.001
中图分类号
F [经济];
学科分类号
02 ;
摘要
In this paper, we offer critical reflections on several contemporary issues in B2B marketing research. Specifically, we consider value, customer solutions, temporary organizations, governance models and sustainability within this literature. Our reflections lead us to suggest that further B2B marketing research is necessary in terms of four main areas (i) integrating complex offers for solutions, (ii) integrating functional activities, (iii) understanding the inter-related societal effects of B2B marketing, and (iv) understanding B2B marketing in information-poor environments. We develop an agenda that could serve to motivate further B2B marketing research while also reminding scholars that 'it's not just about Artificial Intelligence (AI)' or Information Technology (IT). (C) 2019 Australian and New Zealand Marketing Academy. Published by Elsevier Ltd. All rights reserved.
引用
收藏
页码:83 / 89
页数:7
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