Articulating Gamification and Visual Analytics as a Paradigm for Flexible Skills Management

Employees are the human capital which contributes to the success of high-performance and sustainable organizations. Rapidly changing work environments need innovative paradigm-changing solutions for monitoring and following-up on each employees' professional progress, reducing the deviation between the competencies held by each employee and the core competencies required by the organization. Such gaps can become a critical risk factor and compromise the accomplishment of strategic and operational objectives. In this paper, we present a survey about the three predominant scientific areas that support this research work: Visual Analytics, Gamification and Talent Management. The Visual Analytics contributes with interactive dashboards, by providing mechanisms to assist employees' self-awareness and presenting recommendations regarding competencies improvement, and Gamification techniques with Talent Management approaches to improve employees' auto-regulation, enabling the acquisition and motivation for new skills and competencies. The paper also presents a domain model to dynamically provide information regarding skills development and trigger events.