Process re-engineering: Measures and analysis in BT

被引：0

作者：

Fineman, L

机构：

来源：

BRITISH TELECOMMUNICATIONS ENGINEERING | 1996年 / 15卷

关键词：

D O I：

暂无

中图分类号：

TM [电工技术]; TN [电子技术、通信技术];

学科分类号：

0808 ; 0809 ;

摘要：

This article focuses on steps taken by BT in over seven years of experience with process management. It considers learning points and areas of success, and provides a unique insight towards a process re-engineering vision bst discussing practical steps being taken to computerise key, elements of-design, activity based management (modelling), process re-engineering, decision making and instant measurement and analysis.

引用

页码：4 / 12

页数：9

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