A process approach to ISO/IEC 17025 in the implementation of a quality management system in testing laboratories

被引：20
|
作者：
Grochau, Ines Hexsel [1 ,2 ]
ten Caten, Carla Schwengber [1 ,2 ]
机构：
[1] Fed Univ Rio Grande, Porto Alegre, RS, Brazil
[2] Univ Fed Rio Grande do Sul, Porto Alegre, RS, Brazil
来源：
ACCREDITATION AND QUALITY ASSURANCE | 2012年 / 17卷 / 05期
关键词：
Quality management system; Testing laboratories; Accreditation; ISO/IEC; 17025; Process approach; Teaching and research institutions; RESEARCH-AND-DEVELOPMENT; ASSURANCE; ACCREDITATION; ISO-17025;
D O I：
10.1007/s00769-012-0905-3
中图分类号：
O65 [分析化学];
学科分类号：
070302 ; 081704 ;
摘要：
The introduction of quality management systems (QMS) and the accreditation of laboratories according to ISO/IEC 17025 standard are not easy tasks, mainly for those laboratories located at teaching and research institutions. During the implementation of QMS at two testing laboratories of the Federal University of Rio Grande do Sul in Brazil, new solutions to overcome some of the difficulties inherent to this type of environment have been found. The knowledge acquired through this work has led to the proposition of some general steps incorporating a process approach presented in this article, which could be of use to laboratories in their pursuit for accreditation. This proposal suggests the use of strategic planning information, links the QMS objectives to the corresponding processes and sets a few indicators to monitor both performance of and improvements to the system.
引用
收藏
页码：519 / 527
页数：9
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