Aligning Business Processes and Work Practices

被引:0
|
作者
Zacarias, Marielba [1 ]
Martins, Paula Ventura [1 ]
机构
[1] Univ Algarve, Res Ctr Spatial & Org Dynam, P-8005139 Faro, Portugal
关键词
D O I
10.1016/j.protcy.2012.09.026
中图分类号
TP [自动化技术、计算机技术];
学科分类号
0812 ;
摘要
Current business process modeling methodologies offer little guidance regarding how to keep business process models aligned with their actual execution. This paper describes how to achieve this goal by uncovering and supervising business process models in connection with work practices using BAM. BAM is a methodology for business process modeling, supervision and improvement that works at two dimensions; the dimension of processes and the dimension of work practices. The business modeling component of BAM is illustrated with a case study in an organizational setting. (C) 2012 Published by Elsevier Ltd. Selection and/or peer review under responsibility of CENTERIS/SCIKA - Association for Promotion and Dissemination of Scientific Knowledge
引用
收藏
页码:234 / 243
页数:10
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