Continuing the ACL Journey

This article focuses on the importance of consumer law to the Australian economy. It notes the key role played by higher penalties for Australian Consumer Law compliance, and some of the recent high penalties achieved by the Australian Competition and Consumer Commission. It then describes why changes to consumer law in relation to product safety, unfair contract terms and consumer guarantees are needed and the requirement for an unfair practices provision, as well as the case for upfront rules applying to digital platforms in relation to consumer law. Finally, it discusses the importance of regulators actively engaging in policy advocacy.