Technostress and Commitment to Change: The Moderating Role of Internal Communication

被引：22
|
作者：
Zainun, Nor Farah Hanis [1 ]
Johari, Johanim [1 ]
Adnan, Zurina [1 ]
机构：
[1] Univ Utara Malaysia, Sch Business Management, Sintok 06010, Kedah, Malaysia
来源：
INTERNATIONAL JOURNAL OF PUBLIC ADMINISTRATION | 2020年 / 43卷 / 15期
关键词：
Technostress; commitment to change; internal communication; public higher education institutions; Malaysia; ORGANIZATIONAL-CHANGE; READINESS; EXPERIENCE; ATTITUDES; STRESS;
D O I：
10.1080/01900692.2019.1672180
中图分类号：
C93 [管理学]; D035 [国家行政管理]; D523 [行政管理]; D63 [国家行政管理];
学科分类号：
12 ; 1201 ; 1202 ; 120202 ; 1204 ; 120401 ;
摘要：
The objective of this study is to examine the predicting role of technostress, on commitment to change. Further, this study assesses the moderating role of internal communication in the technostress and commitment to change relationship. A total of 225 administrative employees in public higher education institutions in the Northern Region of Peninsular Malaysia participated in the study. The findings indicated that techno-invasion and techno-insecurity were negatively associated to commitment to change, while techno-uncertainty was positively related to commitment to change. Internal communication was found to moderate the relationship between techno-uncertainty and commitment to change. Theoretical and practical ramifications are highlighted.
引用
收藏
页码：1327 / 1339
页数：13
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