VIRTUAL REALITY PEDAGOGY IN CORPORATE PERSONNEL TRAINING

Virtual Reality (VR) enables learning by experience also in situations which do not occur often, or which are not possible to simulate safely in real life. Recalling information is more effective when learned through experience (compared, for example, to reading or watching a video). Also, people dealing with dyslexia or other learning disability can benefit from it. VR trainings also enable taking different viewpoints, which may increase empathy, for example, in customer service situations. [1], [2]. In our VR training pilot, the theme is to identify safety hazards in shop floor environment and, also, to face a challenging customer service situation. These are situations from which the learner can benefit when practiced in advance and what also especially our young employees have hoped to be given more support [3]. The goal in our VR training is that the learner is more prepared to deal with these situations in real -life and, also, can identify and avoid safety hazards. The VR training supports onboarding process and gives the new employees emotional support. In our VR training project, we have developed good practices for VR content creation in educational setting. The pilot training will be implemented in February 2020. In this paper, we will share our findings and best practices related to VR pedagogy and educational content creation.