Diverse socializing patterns in rural tourist experiences - a segmentation analysis

被引:34
|
作者
Kastenholz, Elisabeth [1 ]
Carneiro, Maria Joao [1 ]
Eusebio, Celeste [1 ]
机构
[1] Univ Aveiro, Dept Econ Management & Ind Engn, Campus Univ Santiago, P-3810193 Aveiro, Portugal
关键词
rural tourism; tourist experience; social interaction; socializing patterns; experience marketing; behavioural segmentation; TO-CUSTOMER INTERACTION; WORKING TOURISTS; ATTITUDES; IMPACT; SATISFACTION; PERCEPTIONS; SERVICE;
D O I
10.1080/13683500.2015.1087477
中图分类号
F [经济];
学科分类号
02 ;
摘要
Tourism is a social phenomenon and host-guest interaction has been identified as particularly relevant in the rural tourism experience. This paper extends previous research on social interaction, rural tourism and experience marketing, by analysing, via visitor survey (N = 819), the contacts that visitors of three Portuguese villages establish with (a) residents and (b) other visitors during their stay. A cluster analysis based on interaction patterns identifies three distinct visitor groups: those showing little interest in interaction with others, those mainly interacting with other visitors and those intensely interacting with residents. Significant differences between segments reveal distinctly lived rural tourism experiences and a positive impact of socializing on these experiences. Destination management and marketing implications as well as suggestions for future research are also presented.
引用
收藏
页码:401 / 421
页数:21
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