An E-government Portals' Maturity Model - Architectural and Procedural Views

被引：0
|
作者：
Fath-Allah, Abdoullah [1 ]
Cheikhi, Laila [1 ]
Al-Qutaish, Rafa E. [2 ]
Idri, Ali [1 ]
机构：
[1] Univ Mohammed 5, ENSIAS, Dept Comp Sci, Rabat, Morocco
[2] Univ Quebec, Ecole Technol Super, Dept Software Engn & IT, Montreal, PQ, Canada
来源：
2016 11TH INTERNATIONAL CONFERENCE ON INTELLIGENT SYSTEMS: THEORIES AND APPLICATIONS (SITA) | 2016年
关键词：
E-government; E-government Portals; Maturity Model; Best Practices; INFORMATION-SYSTEMS SUCCESS;
D O I：
暂无
中图分类号：
TP18 [人工智能理论];
学科分类号：
081104 ; 0812 ; 0835 ; 1405 ;
摘要：
E-government portals are changing the way citizens are dealing with their governments. The e-government services can be executed by citizens without any location or time constraints, which results in great benefits for them. Therefore, agencies should follow worldwide e-government portals' best practices that would contribute in the portals' quality. E-government maturity models can be used for this purpose. The purpose of this paper is to propose an e-government portals' maturity model that is based on a best practice model for e-government portals. This maturity model can help agencies identify their maturity rank by measuring the presence of those best practices. At the same time, the maturity model can provide guidelines and recommendations for agencies to move to an upper stage of maturity.
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页数：6
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