The 3Rs Program: The Colorado Experience

被引：13
|
作者：
Quinn, Richert E. [1 ]
Eichler, Mary C. [1 ]
机构：
[1] COPIC Insurance Co, Denver, CO 80230 USA
来源：
CLINICAL OBSTETRICS AND GYNECOLOGY | 2008年 / 51卷 / 04期
关键词：
early intervention; disclosure; apology; unanticipated outcome; communication; reimbursement;
D O I：
10.1097/GRF.0b013e3181899cc2
中图分类号：
R71 [妇产科学];
学科分类号：
100211 ;
摘要：
COPIC Insurance Company is a Colorado-based medical liability carrier. From October of 2000 to the present, it has employed an early intervention program called the 3Rs program standing for recognize, respond, and resolve. The program emphasizes disclosure, transparency, apology, and patient benefits. The origins of the program, its operational aspects, and results of implementation are discussed.
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页码：709 / 718
页数：10
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