Briefings: A Tool to Improve Safety Culture in a Pediatric Emergency Room

Background: Safety briefings are short, informative meetings intended to integrate a culture of patient safety into daily clinical practice, which contributes to identifying risks and improving quality. The objective of this study is to present safety briefings as a method for discovering and addressing safety events in a pediatric emergency room, describe how professionals perceive them, and characterize the classification and evolution of the incidents identified. Methods: This observational, descriptive, analytical study was performed in the pediatric emergency department of a tertiary hospital in 2018-2019. The incidents reported during the briefings were counted, classified, and analyzed. Results of a 10-item survey on the usefulness of the briefings in identifying and managing risks are described. Results: A total of 498 briefings were analyzed, in which 1,180 incidents were reported (1 incident/96 emergency cases; 2.4 incidents/meeting). The category with the most incidents was Communication. The number of incidents fell by 24.4% between 2018 and 2019 (p < 0.01), mostly in the Identification (47.8%) and Communication (33.8%) categories. Seventy-seven surveys were analyzed. In 97.4% of the analyzed surveys, the person surveyed considered the briefings to be useful in improving patient safety; 90.9% considered notification via briefings to be more convenient than through electronic means. In 35.1%, the person surveyed was not satisfied with the information received on incident management. Conclusion: Patient safety briefings are perceived as a useful tool to report incidents, and incidents related to commu-nication occur most frequently. Safety briefings are perceived as useful for improving patient safety in pediatric emergency rooms, and this method of notification is considered more convenient than other methods.