Strategic business process management for organisational effectiveness

被引：71
|
作者：
Armistead, C [1 ]
Pritchard, JP
Machin, S
机构：
[1] Bournemouth Univ, Royal Mail Chair Business Performance Improvement, Poole BH12 5BB, Dorset, England
[2] Bournemouth Univ, Dept Strateg Management, Poole BH12 5BB, Dorset, England
[3] Bournemouth Univ, Sch Business, Poole BH12 5BB, Dorset, England
来源：
LONG RANGE PLANNING | 1999年 / 32卷 / 01期
关键词：
D O I：
10.1016/S0024-6301(98)00130-7
中图分类号：
F [经济];
学科分类号：
02 ;
摘要：
This paper examines Business Process Management (BPM) as a strategic management tool based on case study research, It seeks to clarify some of the uncertainties and ambiguities of the subject. A number of key themes of Business Process Management are developed and discussed, based on the experience of more mature Business Process Management organisations. These themes have implications for organisations seeking to improve their organisational effectiveness. (C) 1999 Elsevier Science Ltd. All rights reserved.
引用
收藏
页码：96 / 106
页数：11
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