A Contingency View of the Effects of Cognitive Diversity on Team Performance: The Moderating Roles of Team Psychological Safety and Relationship Conflict

被引:71
|
作者
Martins, Luis L. [1 ]
Schilpzand, Marieke C. [2 ]
Kirkman, Bradley L. [3 ]
Ivanaj, Silvester [4 ]
Ivanaj, Vera [5 ]
机构
[1] Univ Texas Austin, McCombs Sch Business, Austin, TX 78712 USA
[2] Georgia Gwinnett Coll, Sch Business, Lawrenceville, GA USA
[3] N Carolina State Univ, Management Innovat & Entrepreneurship Dept, Poole Coll Management, Raleigh, NC 27695 USA
[4] CEREFIGE, ICN Business Sch, Nancy, France
[5] Univ Lorraine, CEREFIGE, ENSIC, Nancy, France
关键词
cognitive diversity; expertise diversity; expertness diversity; team performance; team dynamics; GROUP DECISION-MAKING; TOP MANAGEMENT; INTRAGROUP CONFLICT; INTEGRATIVE MODEL; TASK; HETEROGENEITY; DIFFERENCE; CONTEXT; ABILITY; MEMBERS;
D O I
10.1177/1046496412466921
中图分类号
B849 [应用心理学];
学科分类号
040203 ;
摘要
We examined the moderating roles of team psychological safety and relationship conflict on the relationship between two forms of team cognitive diversity-expertise and expertness diversity-and team performance. We found that when team psychological safety was lower, rather than higher, expertise diversity was more negatively related to team performance, but conversely, expertness diversity was more positively related to team performance. When team relationship conflict was lower, rather than higher, expertness diversity was more positively related to team performance. Our findings advance a contingency view of the effects of cognitive diversity on team performance and suggest several implications for theory and practice.
引用
收藏
页码:96 / 126
页数:31
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