Memory for Patient Information as a Function of Experience in Mental Health

Mental health clinicians are tasked to diagnose and treat the millions of people worldwide seeking help for mental health issues. This paper investigates the memory clinicians have for patient information. We hypothesize that clinicians encapsulate mental health knowledge through experience into more abstract concepts, as in other domains changing what clinicians remember about patients compared with non-professionals. We tested memory for realistic patienttherapist interactions in experienced clinicians, intermediately trained graduate students, and laypeople. Clinicians recalled fewer facts than intermediate trainees and as many as laypeople. Furthermore, clinicians reported more abstracted information than all other participants, providing the first empirical demonstration of knowledge encapsulation in the memory of mental health clinicians. We discuss how our results fit into the existing literature on clinical expertise in mental health and the implications of our findings for future research relevant to mental health care. Copyright (c) 2012 John Wiley & Sons, Ltd.