Web Support System for Business Intelligence in Small and Medium Enterprises

Last decade belongs to business intelligence (BI) because it is one of the few concepts that have actually lived to the expectations. Not only the businesses have adopted it but also have reaped the fruits out of it. But the cost of BI solutions is very high and has restricted small and medium enterprises to use BI solutions. The human resource is also limited and resultantly expensive in this field. This research proposes a web support system for business intelligence which provides automated data mapping and loading from user application to BI framework and also validates it. The system also assists users in getting the outputs in terms of reports and dashboards. The implementation of the proposed framework demonstrates convenience of use and effective cost saving as it does not require any technical expertise. The beauty of this web support system is that all the steps are menu driven and any non-technical user can get hold of it easily.