Does Internet Use Affect Citizens' Perception of Social Safety? A Cross-Sectional Survey in China

Since the advent of the Internet has changed how risk information develops and disseminates, citizens' risk perception alters correspondingly. Although extant studies have explored the impacts of Internet use on citizens, only a few have focused on citizens' perception of social safety exclusively. This study examined the effect of Internet use and Internet use frequency on citizens' perception of social safety with 2017 China Social Survey data. It found that Internet use and Internet use frequency have a significant negative impact on citizens' social safety perception. Compared to non-users, the probability of perceiving society as very safe decreases significantly by 2.3% for Internet users. Subsequently, this study avoided the endogeneity issues by employing the Bioprobit and CMP methods, and the robustness check adopted propensity score matching methods. In general, it supported results in benchmark regression. The heterogeneity analysis indicated that Internet use had a higher negative impact on citizens in the western region, rural household registration, and middle-aged groups. It suggests that the establishment of a comprehensive mechanism to regulate online information involving governments, Internet industrial organizations, and Internet users may improve governance effectiveness. In addition, education targeting Internet literacy is required to enable a more rational citizen participation on the Internet.