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- [2] Handling tough situations - Part 5: Prepare for success TAPPI JOURNAL, 1998, 81 (01): : 344 - 344
- [4] Handling tough situations - Part 7: Follow through for results TAPPI JOURNAL, 1998, 81 (03): : 264 - 264
- [6] Handling tough situations - Part 6: Successful problem-solving discussions TAPPI JOURNAL, 1998, 81 (02): : 260 - 260