Equilibrium analysis of unobservable M/M/n priority queues with balking and homogeneous customers

被引：9
|
作者：
Li, Qingying [1 ]
Guo, Pengfei [2 ]
Wang, Yulan [2 ]
机构：
[1] Donghua Univ, Glorious Sun Sch Business & Management, Shanghai, Peoples R China
[2] Hong Kong Polytech Univ, Fac Business, Hong Kong, Peoples R China
来源：
OPERATIONS RESEARCH LETTERS | 2020年 / 48卷 / 05期
基金：
中国国家自然科学基金;
关键词：
Equilibrium analysis; Unobservable queue; Strategic queueing; Priority queue; COST; STRATEGIES; IMPACT;
D O I：
10.1016/j.orl.2020.07.012
中图分类号：
C93 [管理学]; O22 [运筹学];
学科分类号：
070105 ; 12 ; 1201 ; 1202 ; 120202 ;
摘要：
We investigate equilibrium queueing strategies in an unobservable M/M/n non-preemptive priority queue with homogeneous customers. Arriving customers make decisions by choosing one of the three options: balking, joining the regular queue, or joining the priority queue with an additional fee. We adopt a sequential approach to analyze this two-dimensional queueing game. We first obtain the equilibrium choice between joining the priority or the regular queue given a fixed total joining rate, and then we determine the equilibrium total joining rate. (C) 2020 Elsevier B.V. All rights reserved.
引用
收藏
页码：674 / 681
页数：8
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