Research on the Impact of Communication Openness to Organizational Commitment Based On Superior-Subordinate Relationships

This research is established in Chinese settings, and by measuring a sample of 315 employees from Chinese enterprises, it attempts to examine the impacts of communication openness on organizational commitment and the mediating effects of leader-member exchange and Guanxi in this process. Also, we explored the impacts of age,education, position level on these variables. The main findings are showed as follows. Firstly, communication openness is significantly related to LMX, Guanxi and organizational commitment. Secondly, Guanxi fully mediates the relationship between communication openness and organizational commitment. Thirdly, LMX doesn't mediate the relationship between communication openness and organizational commitment directly. This research finds that personal Guanxi between supervisor and subordinate plays an important role in Chinese enterprises, and the suggestions for Chinese enterprises from the result are as follows. Chinese enterprises should build effective formal communication networks to ensure that any information can transmit without obstacle. Supervisors should be more open to subordinates,especially strengthen the initiative of communication. In addition to formal LMX, supervisors need to keep good personal Guanxi with subordinates, and spend time caring them to win subordinates' commitment, thus increase employees' organizational commitment.